Bionaire 20 Pint Dehumidifier BDQ24-UC, White

Editorial Review:

Bionaire BDQ24 QUIETECH 20 pint Dehumidifier - Includes SmartTouch digital control and humidity display, audible signal and flashing LED when bucket is full, drain option, auto defrost, electronic control/display. also includes Filter Plus, a washable nylon filter plus odor removing insert.

Running quietly and efficiently, this fully portable, 20-pint-capacity dehumidifier effectively handles room sizes up to 1300 square feet. The two systems for collecting condensation include either discharging moisture continuously with the water-reservoir bypass system or collecting moisture in the large tank. An audible signal and flashing LED alerts when the tank is full, while automatic overflow protection turns the dehumidifier off until the bucket is emptied. Other features include auto defrost and SmartTouch digital control, humidity display, and electronic sensor, which measures how much humidity is in a room then works just enough to counter it. A pivoting handle and durable castor wheels make this unit easy to store or transport from room to room. Filter Plus, a washable nylon filter plus odor-removing insert is included. The dehumidifier measures approximately 26 by 14 by 16 inches and carries a two-year limited warranty. --Catie Unger

Customer Reviews:

Avg. Customer Rating: 4.0 / 5.0

Quiet and it works:

I have a small office, maybe 7 x 12, with a couple thousand books in it. The airconditioning is turned off at night, and the high humidity that results has for years made my office smell like it's rotting for four months a year. It was embarrassing and probably not healthy. So, after reading a lot of reviews, I bought one of these.
It worked great. It was much quieter than I expected--like a quiet fan. Some dehumidifiers put out a lot of heat and heat up a room many degrees. This put out air that was... more info

Not worth the Money:

Had this item for less than a year and it died. Called up the help line. They requested a receipt. We sent the receipt. Three weeks later nothing. Called up again to find out what happened. They were still waiting for the receipt. Sent it again. Three more weeks and still nothing. We had to send the receipt three times before they would honor their warranty. For the bad service and high price I would recommend looking else where. It's also very loud and useless.

Worked perfectly...for a month at least:

The Bionaire BDQ24-UC dehumidifier unit impressed me for a month - until it stopped working competely. The 30-day period had just expired so it was not possible to return the unit, however on contacting Bionaire directly and explaining the problem, they graciously agreed to send me a replacement unit. Hopefully, the new unit will last longer, but I can certainly vouch for excellent customer support from Bionaire should you encounter problems yourself. I found the unit more effective when set specifically to... more info

Terrible customer service:

The compressor failed on my unit within the warranty period. After a lengthy frustrating email exchange, Bionaire customer service offered me a replacement and I was pleased that I wasn't required to return the whole machine as I hadn't saved the original carton and transportation would have been expensive. All I had to do was cut off the power cord and mail that in. Sounds good right? Wrong. It took another several email requests to get them to give me the address. I mailed in the cord and again nothing.... more info

Accessories:

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